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215
globalization 4; 281
goals 82; 96; 108; 122; 130; 135; 144; 146;
161; 169; 210; 217; 229; 262; 299
Google 60; 82; 103; 116; 133; 186; 283; 296
gossip 186; 303
government
agencies 69; 214
regulations 269
Graduate Management Admissions Council
11; 306
GMAT (Graduate Management Admissions
Test) 7; 11; 305–06
grants 69; 156; 171; 186
Greenspan; Alan 280
gross profit 30–31; 38–39; 42; 79; 80; 275
growth
options 270; 273
rapid 68; 200
Harvard Business Publishing 281
Harvard Business Review 150; 152; 159;
282; 290
Harvard Business School 3; 7; 8; 10–11; 13;
51; 84; 140–41; 159; 162–63; 168; 214; 217;
263; 265; 269; 299
hedge funds 52
Hertzberg; Frederick 142
hierarchical
managements 218
structures 122–23
High Value Managers; Programme for 12
HM Revenue and Customs 37; 63; 88; 190;
192–94
human resource management 246
hygiene factors 143; 153
hyperinflation 205
Index 311
Iambeingfired 184–85
IBM 82; 145; 219; 234–35; 268
illegal tax shelters 191
Imperial College 133; 240
ine statement 28; see also profit and loss
account
Indian School of Business 279; 283
inflation 196; 203–05
information technology 243–45
innovators 89; 90; 98
INSEAD 8; 147; 223; 282; 299; 305
intangible fixed assets 32; 34–35 see also
fixed assets
Intel 97; 231
interest rate 40–41; 45; 53; 55; 57–58; 77;
203; 206–08; 266
internal rate of return 76–77
international assignments 282
International Chambers 114; 295
internet 26; 30; 62; 89; 99; 106; 112–13; 116;
133; 136; 140; 182; 189; 203; 234; 243–45
intrapreneur 218
invisible hand 196; 221–22
IPOs (initial public offer) 5; 64; 66; 92; 262
IRR (internal rate of return) 77
JIT (just in time) 236
job
description 133–34; 136
satisfaction 142–43
junk bonds 58
Kellogg School of Management 12; 81; 279;
286
Keynes; Maynard 201; 208
Kondratieff 203
Kotler; Philip 81
KPIs (Key Performance Indicators) 150–51
KSA (knowledge; skills and a。。itude) 155
Kuznet’s cycle 203
laws 4; 23; 94; 125; 131; 136; 166–67; 175–76;
182–83; 186–67; 196; 221; 226; 230; 287
leaders 110; 144; 146–47; 158; 216; 281; 284;
286
leadership
continuum 152
strategies 292
learning curve 161
Learning Curve Calculator 266
leasing 59
leverage 291 see also gearing
Lewis; John 96; 186
liabilities 17–18; 21; 24; 32–34; 178; 193
Libor 206
libraries 10–11; 112–13; 190; 194
licence 180; 186
life…cycle concept 271
life expectancy 200
LIFO (last in first out) 35 see also FIFO and
stock
limited
panies 60; 178; 189; 193
partnership 60; 173; 177–78
line managers 124–25
linear
programming 238–39
regression 254
liquid assets 44; 55
liquidation 64; 203
listing 67–68; 97; 104; 262; 268
loan 53–58; 69; 73; 176; 219
logistics 105–06
London Business School 7; 13; 52; 163; 220;
243; 272; 278; 305
long…run return pyramid 273
long…term assets 56; 192
loss 3; 8; 24; 31; 64; 126; 152; 163; 170; 191;
193
loyalty 97; 128; 133
macroeconomics 196
management see also mismanagement
by walking around 148
consultancy 272
consultants 83; 168; 237
crisis 146
development 284–85; 287; 301
grid 148–49
information systems 5; 243
skill 151
team 67; 151
managing
change 158; 160
director 147; 240
Manchester Business School 7; 12; 283; 285
manufacturing 106; 122; 125; 169; 174;
235–36
market
analysis 292
entry strategy 111
forces 197
gaps 85
inefficiencies 210
leader 83
new 14; 214; 271; 273
penetration 270
price 35
relevant 82–84
research 3; 82; 89; 102; 111–14; 119; 295
segmentation 90; 93
share 82–84; 199; 267; 272
312 Index
marketing
mix 94; 96–97; 105
myopia 277
strategy 3; 90; 94; 105; 188
Maslow’s hierarchy 14; 86–88
Massachuse。。s Institute of Technology 141;
160; 214; 283
Master of International Business 255
matrix organization chart 125
MBA
content 302
curricula 5
disciplines 3
flexible 11
framework 152
full…time 303
grade 220
graduates 2
guide 304
lite 12
model 12
online 11
perspective 27
programmes 3; 7; 12; 168; 204; 243; 274;
279; 305
rankings 285; 303
skills 2; 6; 132
in Social Entrepreneurship 217
syllabus 120
two…year 299
type 78
McDonald’s Corporation 97; 219
McGraw…Hill Inc 267; 303
McGregor; Douglas 132; 141
McKinsey 272
mentoring 56
merchant bank 67
mergers 52; 132; 163; 179; 281; 290
mezzanine finance 69
Microso。。 60; 63; 69; 110; 186; 198; 219
milestones 145; 164
Mintzberg; Henry 147
mismanagement 209 see also management
mission 82; 144–45; 276; 301
MIT OpenCourseWare 283–84
MIT Sloan School of Management 141; 160;
214; 247; 283–84
monetary policy 196; 207–208
monopolies 170; 186; 198
Moore’s Law 245
moral duties 222
mortgages 57; 71; 169; 206; 266
motivation 120; 140–41; 143–44; 305
multiplier
spending 208
tax 209
Myers…Briggs Type Indicator 138
NASDAQ 145
negotiating 110–11
negotiation strategies 282
networking 133; 168; 278
New York University’s Stern Business
School 242; 267
non…core businesses 267
non…financial performance measures 150
normal distribution curve 251
objectives 40; 103; 112; 120; 124; 144–46;
149…51; 275; 287
OECD 298
Of 181
Office of Fair Trading 182
oligopoly 198–99
operating profit 28; 31; 39; 42; 45; 53–55;
275
operational research 240
operations management 233; 235; 237; 239;
241; 243; 245; 247
ordinary share capital 43; 61
organization structure 123
outsourcing 234–35
over…optimism 202
overdra。。s 56; 74
overtrading 25; 41
owner…managed businesses 215
ownership structures 180
Pacioli 17; 23; 170
partnerships 170; 173; 176…78; 180; 225; 263;
280
passive investors 177
patent 34; 98; 164; 171–72; 186–87; 198; 218;
298
and Trade Mark Office 190
pay…back method 75
pay…what…you…like pricing 100
PE ratio 46
penetration 98; 263
Pennsylvania University 7; 203; 301
people issues 132
perceptual mapping 84–85; 269
perfect petition 198–99
performance 4; 16; 40; 46; 50; 53; 55; 70; 72;
78; 80; 99; 142; 147; 181; 232–33
personal development 3; 5; 15; 278–79
plan 154
PERT (programme evaluation and review
technique) 238
PEST (political; economic; social and
technological) 273
pioneers 6; 100; 133; 147; 243; 267
Plan 9; 66–67; 98; 112–13; 116; 145; 160–61;
182; 239; 271; 274; 276; 279
PLCs 178
Index 313
podcast 103; 280–84
policies 98; 147; 192; 207; 209–11; 262
Porter; Michael 6; 13; 263; 268–69
positive cash flow 271 see also cash
preference
dividends 42
share 61
Prêt à Manger 63; 219
price
earnings ratio 46
levels 197
sensitivity 269
Princeton University 255; 263
Principles of Scientific Management 6; 233;
242
private
panies 49; 131; 179
equity firms 66
probability 182; 247–48
problem solving 247; 305–06
Procter & Gamble 219; 267
procurement 284
product
adoption cycle 98
life cycle 95–96
mix 239; 273
new 3; 41; 98; 111; 214; 248–49; 270–71;
273
portfolio 267
production 2; 5; 6; 84; 96; 130; 147; 149;
214; 227–28; 233; 235–36; 239; 264; 274
productivity 140–41; 161; 213; 233; 273
profit
and loss account 33
and loss projection 80
margins 28; 48; 79; 274
performance 39
ratios 42
profitability 41–42
project appraisals 71
promotion 10; 94; 96–97; 101; 113; 147; 180
promotion 101; 137
property 20; 29; 55; 57; 190; 202–03
proxy 12; 201; 267
prudent 55; 191
public panies 23; 49; 65; 67; 130–31;
136; 176
purpose pyramid 144
push or pull 104–05; 107
qualitative research 80; 246–47; 249; 251;
253; 255–57; 259
quality 7; 41; 85; 93; 145; 189; 198; 235;
242–43; 245; 294; 300; 302; 304
circles 243
control 235; 242
quantitative research and analysis 3;
246–47; 255; 258
questionnaire design 118; 259
queuing theory 239
random sample 216; 259
rankings 7; 58; 83; 262; 301–04
rate of return 70; 77
ratios 3; 40–52; 55; 64
realization concept 20
recession 168; 203; 207–08; 224
recruitment 124; 132; 134; 183
reputation 87; 97; 169; 188; 229
research method 256
re